Delivery & Returns

DELIVERY INFO

Please allow up to 3-7 business days for delivery of your order.

I am a One-Mum-Band here at Haus of Coco and things can get a little hectic! Please be assured I am working as hard as I can to get all your prints out to your lovely homes! 

All orders are posted via Royal Mail If you have ordered A3 size prints they cannot be posted through a letter box due to their size, therefore if no one is home to accept delivery your postman will pop a red card through your door and you can either pick them up at your local sorting office or arrange a redelivery on a day which suits you. 

 

RETURNS

All prints are made to order therefore please ensure you love the prints before you complete your order as I cannot accept returns or exchanges.
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DAMAGED ORDERS:
If you order arrived damaged please message me on 
Whatsapp Messenger 07958 232 078
Along with your full name or order number along with a photo of the damage and I will send out your replacement order 1st Class. 
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LOST ORDERS: 
If you order still hasn't arrived after 2 weeks please let me know asap - either text 
or Whatsapp Messenge me on 07958 232 078
along with your full name/order number and your complete delivery address and I will sent out your replacement order 1st Class.